Frequently asked questions
How do I customize my hoodie?
Enter your name, word, or text in the Special instruction field before checkout.
Is personalization free?
Yes — personalization is included at no additional cost.
Will I see the design before embroidery?
Yes. We email you a design preview for approval before embroidery begins.
How long does production take?
2–4 business days after design approval.
Can I return a custom hoodie?
Custom hoodies are final sale unless there’s a defect or error on our end.